Client Relationship Manager - Membership and Programmes

Descripción del puesto

The Role This is a relationship-led commercial role at the heart of the member experience. You will be the trusted point of contact for members who have already begun a wellness or longevity protocol with us, keeping them engaged, ensuring they see results, and guiding them naturally into the further programmes and services that serve their goals. Success is measured by retention, member satisfaction, and growth in lifetime value, achieved through genuine understanding rather than pressure. You…