Customer Support Lead

Descripción del puesto

Job Overview We are looking for a proactive and customer-focused E-commerce Executive to manage and resolve customer queries across multiple channels. The ideal candidate will be fluent in multiple languages to communicate effectively with a diverse customer base. Key Responsibilities Handle customer inquiries via email, chat, phone, and social media in a timely and professional manner Resolve product, order, payment, delivery, and return-related queries efficiently Provide accurate information…