NWAS is seeking a detail-focused ICC Scheduling Analyst to support effective scheduling across our Integrated Contact Centre (ICC) teams. This is an exciting opportunity to play a fundamental role in embedding resource planning best practice and to make a real difference with our emergency and urgent service teams Key Responsibilities; • Create and maintain accurate staff schedules using the ICC’s WFM. • Balance operational performance with staff wellbeing in all scheduling decisions. • Monitor…
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Para que te mantengamos informado de empleos como este — ICC Scheduling Analysts | North West Ambulance Service NHS Trust
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