Context: Client's Partner Request program routes engagement requests to delivery partners who run customer activations — workshops, adoption rollouts, POCs. Volume has grown to ~130 engagements, and the front of the funnel (intake → match) is running. Once a partner is matched and scoped, the path from "engagement delivered" to "documentation collected for payment" is run ad hoc across systems, with no single owner. This role owns that operational spine. Volume: ~50 partners, est. 1000 individu…
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